Why should I buy from laptop-battery-shop.co.nz?

Price ... Keeping competitive on price . Every day Our sales compare our prices with our main competitors to make sure that we are offering the best prices possible. As we have been trading online since 2005 our website is well established, attracting a large volume of customers without the need to spend vast amounts of money on advertising. This combined with low operating costs means we can offer you great prices every day.

Range ... Our laptop batteries such as Sony, Toshiba, Fujitsu Dell, Acer, HP Compaq, IBM, LG, and Dell mean that we are able to offer the very latest laptop batteries as they are released. We offer more laptop batteries than any other retailer in the NZ

Service .... We are a leading specialist in the field of laptop batteries. If you are considering buying a new laptop battery, then being able to contact someone who understands your requirements, and who can guide you through the maze of technology is a major benefit. Once you have made your purchase our technical and customer support team are on hand to help, even after your warranty period expires you can rest assured that laptop-battery-shop.co.nz will continue delivering first class customer service.

Will you give me free advice?

At laptop-battery-shop.co.nz, we publish all our contact details on our Website. We will endeavour to help you with any assistance you may require before or after purchase and we welcome your feedback.

General Info:

Customer Service: service@laptop-battery-shop.co.nz

Returns and RMA requests: returns@laptop-battery-shop.co.nz

Billing: billing@laptop-battery-shop.co.nz

Customer feedback: feedback@laptop-battery-shop.co.nz

What payment means do you accept?

We accept Visa , MasterCard and American Express payment through PayPal payment system. We also accept Western Uninion and Money Bookers.

Is PayPal safe to use?

PayPal protects your financial information with industry-leading security and fraud prevention systems. When you use PayPal, your financial information is not shared with the merchant. Once your payment is complete, you will be emailed a receipt for this transaction.

When is my credit card charged?

Your credit card is charged immediately upon completion of the checkout process. Sophisticated systems are set up to immediately send your order to our shipping department, where items are to be shipped out by the end of the following business day.

What do you consider my billing address?

Your billing address is the same address information on file with your credit card company. When entering this information during the checkout process it is important that you enter this information exactly as it appears on your credit card statement. If the information is not accurate, your card may be declined

Can I cancel an order?

Absolutely! In fact, it's statistically safer to use your credit card over the Internet than in a restaurant or department store. Payments are gone through Paypal , which use Secure Sockets Layer (SSL), an encryption technology that works with Firefox, Netscape Navigator, Microsoft Internet Explorer, and AOL's browser, so that customer's personal information can be protected.

Do you charge sales tax?

What kind of shipping method do you use?

UPS, DHL, EMS or HK Post. We are not responsible for wrong or undeliverable address. For the benefit of you, please make sure that your written shipping address is correct and deliverable.

How much do you charge to deliver the item?

NZ$ 12, USD12, GBP12, EUD12 or AUD12. Our shipping rates include the expenses of shipping, handling and the high quality packaging.

Which countries can you ship to?

Oceania: Australia and New Zealand.

America: US, Canada, Argentina, Chile, Brazil,Costa Rica, Panama, Puerto Rico and so on

Europe: UK, France, Italy, Netherlands, Greece, Spain, Belgium, Germany, Poland, Sweden, Switzerland, Denmark , Finland, Ireland, Luxembourg, Malta, Norway, Portugal, Turkey, Bulgaria,Austria, Iceland , Russia, Hungary, Malta, Lithuania, Czech, Slovakia, Liechtenstein, Andorra, Vatican, San Marino, Croatia, Bosnia, Herzegovina, Slovenia, Macedonia, Serbia, Albania, Romania, Ukraine, Estonia, Latvia, Moldova, Georgia, Azerbaijan, Armeniaand the other European countries.

Asia: China, Japan, Korea, Malaysia, Singapore, India, Indonesia, Philippine, Oman, Palestine, Israel, Lebanon, Jordan, Kuwait, Maldives, Thailand, Qatar, United Arab Emirates, Tajikistan and so on.

South Africa and so on.

How long could I get my parcel?

In general, it may take about 2-4 business days to deliver to NZ and AU.

In general, it may take about 5-10 business days to deliver to the other countries. Please take note that some orders go through our fraud prevention department. If your order is selected, you will be notified and your order may be delayed by an additional 3 business days.

If you want to change your shipping address, please send the new address to this email: service@laptop-battery-shop.co.nz, or mark at the message box on paypal, we will ship the item to the new address.

Could I change my shipping address?

Sure. During our checkout process, specify where you want your purchase to be shipped. It can be different from your credit card billing address. You may specify any ship-to street address. Or you need to update us your new shipping address in time.

Could I track my item?

Oceania

Australia: http://ice.auspost.com.au/

New Zealand: http://www.nzpost.co.nz/Cultures/en-NZ/OnlineTools/TrackAndTrace/

Europe

Portugal http://www2.ctt.pt/feapl/jsp/pesqobjectos/public/pesqobjectosform.jsf?lang=01

UK http://postcode.royalmail.com/portal/rm/track?catId=500185&mediaId=22700601&keyname=track_home

France http://www.fr.chronopost.com/fr/

Germany http://www.gdsk.de/eng/trackindex.html

Belgium http://www.post.be

Luxemburg http://www.pt.lu/portal/lang/en/Postes

Ireland http://track.anpost.ie/track/trackone.html

Norway http://www.posten.no/en/Customer+service

Switzerland http://www.post.ch/en/post-startseite.htm

Spain http://www.correos.es/ENG/13-MenuRec2/01-MenuRec21/2010_c1-LocalizadorE.asp

Russia http://www.garantpost.ru/

Belarus http://www.belpost.by/info/ems-search-packages-mail/

Denmark http://www.postdanmark.dk/contentfull.dk?lang=en

Finland http://www.posti.fi/english/thepostsservices/itemtracking/

Georgia http://www.ems.ge/index.php?lang=eng&page=1

Poland http://www.pocztex.pl/

Cyprus http://ips.cypruspost.gov.cy/ipswebtrack/

Croatia http://ips.posta.hr//

Slovakia http://tandt.posta.sk/

Malta http://trackandtrace.maltapost.com/TrackAndTrace.asp

Sweden http://www.posten.se/tracktrace/TrackConsignments_do.jsp?lang=GB

Ukraine http://www.emsukraine.com.ua/eng/Baseeng.html

Albanian http://www.postashqiptare.al/kreu.php?gj=en

Armenia http://www.haypost.am/plug-e-emscalc.html

Austria http://www.post.at/tnt_query.php

Azerbaijan http://www.azems.az/en/index_en.htm

Bulgaria http://services.bgpost.bg/WebTracking/

Turkey http://www.ptt.gov.tr/

Americas

U.S.A http://www.usps.com/shipping/trackandconfirm.htm

Canada http://www.canadapost.ca/cpotools/apps/track/personal/findByTrackNumbe

Chile http://www.correos.cl/seguimiento/index.php

Mexico http://www.correosdemexico.gob.mx/servicios/seguimientoems_mexpost/Paginas/default.aspx

Brazil http://www.correios.com.br/servicos/rastreamento/rastreamento.cfm

Peru http://www.serpost.com.pe/

Bahamas http://www.bahamas.gov.bs/

Barbados http://bps.gov.bb/index.php?ZZZ=333_1051

Georgia http://www.ems.ge/index.php?lang=eng&page=1

Asia:

China http://www.ems.com.cn/

HongKong http://sc.hongkongpost.com/gb/app3.hongkongpost.com/CGI/mt/c_enquiry.jsp

Taiwan http://www.post.gov.tw/post/index.jsp

Japan http://www.post.japanpost.jp/int/ems/index_en.html

Korea http://service.epost.go.kr/iservice/ems/ems_eng.jsp

Thailand http://track.thailandpost.co.th/trackinternet/Default.aspx

MALAYSIA http://www.pos.com.my/posekspres/mainframe.asp?addr=first1.asp

SINGAPORE http://www.speedpost.com.sg/TrackAndTrace.asp

Iceland http://www.postur.is/english/desktopdefault.aspx/tabid-69

Israel http://www.israelpost.co.il/postshirut.nsf/misparidE/400?opendocument&L=EN

Iran http://tntsearch.post.ir/searchPage.aspx

Qatar http://www.imolink.net/qpost/ttchmail/tracktrace.htm

Vietnam http://www.ems.com.vn/

India http://www.indiapost.gov.in/_Track/Track.html

Indonesia http://ems.posindonesia.co.id/

Pakistan http://www.ep.gov.pk/

Afghanistan http://afghanpost.gov.af/track/

United Arab Emirates http://www.emiratespost.com/

Bangladesh http://www.bangladeshpost.gov.bd/track.asp

Bhutan http://www.bhutanpost.com.bt/index.php?id=124

Yemen http://www.post.ye/

Africa

Nigeria http://www.emsng.com/

Algeria http://www.poste.dz/

Bolivia http://www.correosbolivia.com/correos/buscar.php

Botswana http://www.botspost.co.bw/bp_services_business.htm#ems

Zimbabwe http://www.zimpost.co.zw/ips.html

Uganda http://www.ugapost.co.ug/track_trace.htm

Tunisia http://www.poste.tn/